Academic Profile

Academic Profile

Assoc Prof Rafael Enrique Banchs Martinez

Adjunct Associate Professor

Assoc Prof Rafael Enrique Banchs Martinez

Rafael E. Banchs currently works as Research Scientist and technical lead of the Dialogue Technology Lab at the Institute for Infocomm Research in Singapore. His main areas of research include Machine Translation, Information Retrieval and Dialogue Systems. He also holds an appointment as Adjunct Associate Professor at the School of Computer Science and Engineering at Nanyang Technological University. He has been author and co-author of over a hundred papers in international conferences and technical journals, and has served as program committee member and co-organizer of several international workshops and conferences. He received the Ph.D. in Electrical Engineering from the University of Texas at Austin in 1998, and was awarded a Ramon y Cajal fellowship from the Spanish Ministry of Education and Science from 2004 to 2009.
Research Interests
Main areas of research include machine translation, information retrieval and dialogue systems, including chat-oriented dialogue.
Selected Publications
  • Thi Ly Vu, Kyaw Zin Tun, Chng Eng Siong and Rafael Banchs. (2019). Online FAQ Chatbot for Customer Support. International Workshop on Spoken Dialogue Systems Technology.

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