Academic Profile

Academic Profile

Prof Boh Wai Fong

Head, Division of Information Technology and Operations Management

Division of Information Technology and Operations Management
College of Business (Nanyang Business School)

Phone: (+65)6790 6196
Office: S3-01A-32

  • PhD(Ind.Admin) Carnegie Mellon University 2004
  • MS(Ind.Admin) Carnegie Mellon University 2002
  • BAcc(Hons) Nanyang Technological University 1997
Boh, Wai Fong received her PhD from the Tepper School of Business at the Carnegie Mellon University. Her research interests are in the areas of knowledge management, innovation and organizational learning. She also conducts research in the areas of the management of vertical standards, and Enterprise Architecture. She recently won an award for the Top Five IS Publications of the Year 2007. She also won the 2005 Academy of Management Best Dissertation Award for the Organizational Communication and Information Systems Division and the ICIS Runner-Up to Best Theme-Related Paper Award in 2002. She has published in Management Science, Organization Science, Academy of Management Journal, Journal of Management Information Systems, Communications of the ACM, Information & Organization, and Human Resource Management Journal. She is currently on the editorial board of Organization Science and Information Systems Research
Research Interests
My scholarship examines how information technology and other mechanisms can be used to facilitate knowledge and information sharing across individuals, groups and organizations. My research tends to focus on the problems of knowledge and information sharing, and I investigate how technology and other mechanisms can be used to effectively solve these problems. Recently, I have also began to expand my research into related areas of expertise management for innovation. I have completed several research projects ? many of which are large scale empirical studies examining knowledge and information sharing at different levels.

Allocation of Human Capital Resources. My research has shown that the allocation of human capital resources to different types of work and project teams have significant implications on learning and knowledge sharing, leading to better performance. For example, my work on software developers show that organizations should consider trade-offs between allocating software developers to work on specific systems to gain specialized experience versus allocating software developers to work on related and unrelated systems to gain diverse experience (Boh, Slaughter and Espinosa, 2007). Another research project also shows that appropriately allocating experts to project teams where their expertise is required overcomes the costs of coordinating across distance (Boh et al, 2007). I am also currently engaged in a research project examining how individuals? breadth and depth of expertise influences innovation success, and how organizations should allocate individuals with different expertise profiles to work on product development projects.

Knowledge Management. More recently, my work has focused on examining how various mechanisms such as the use of information technology can help organizations to more effectively share the knowledge embedded in individuals. My studies show that contrary to conventional thinking, which tends to view knowledge sharing mechanisms as either technology or people-oriented, different knowledge sharing mechanisms are complementary in nature (Boh, 2007). Hence, designing a portfolio of mechanisms (beyond simply the use of information technology) based on the characteristics and culture of the organization is critical for effective knowledge sharing.

Enabling Information Sharing across Organizational Units and Organizations. I believe that information technology plays a very significant role in facilitating information sharing across business units and organizations. Hence, some of my recent work examines how organizations can make use of IT standards and enterprise architecture to facilitate the integration and sharing of data across business units in a large organization (Boh and Yellin, 2007), or across organizations in a supply chain (Boh, Soh and Yeo, forthcoming).
Current Projects
  • Can Opportunity Identification be Trained? A Field Experiment
  • Cultivating Knowledge Sharing and Innovative Behavior in Organisations
  • Leniency Biases in Supervisors’ Subjective Performance Evaluation of Subordinates: A Comprehensive Evaluation
  • Processes of Opportunity Identification: Discovery, Creation and Evolution
  • Strategies for Effective Development and Diffusion of Industry Standards
  • Understanding Influence, Behavior, and Performance in Online Networks
  • Understanding Innovation In Small Medium Enterprises And Start-Ups : Decision Making Preferences And Strategies Affecting Innovation And Performance
  • Understanding Technology Transfer and Entrepreneurship from Universities
Selected Publications
  • Boh Wai Fong & Wong Sze-Sze. (2013). Organizational Climate and Manager Effectiveness: Influencing Perceived Usefulness of Knowledge Sharing Mechanisms. Association of Information Systems. Journal, 14(3), 122-152.
  • Boh, Wai Fong, T.T. Nguyen and Y. Xu. (2013). Knowledge Transfer across Dissimilar Cultures: A Study of Individual's Attitudes. Journal of Knowledge Management, 17(1).
  • Boh, Wai Fong. (2013). Technologies Supporting Communities of Practice: Forums versus Repositories. Data Base for Advances in Information Systems, .
  • Huang, Jianxiong; Boh, Wai Fong; and Goh, Kim Huat. (2012, August). Online Media Comments Influence on Cinematic Movie Sales: Exploring when Online Comments Matter. Paper presented at Academy of Management Annual Meeting, Boston, MA.
  • Damien Joseph, Wai Fong Boh, Soon Ang and Sandra Slaughter. (2012). Career Paths Less (or More) Traveled: A Sequence Analysis of IT Career Histories, Mobility Patterns and Career Success. MIS Quarterly, 36(2), 427-452.

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