Academic Profile

Academic Profile

Assoc Prof Sia Siew Kien

Deputy Director, Asian Business Case Centre
Associate Professor
Division of Information Technology and Operations Management
College of Business (Nanyang Business School)

Phone: (+65)6790 6219
Office: S3-B2A-33

  • PhD Nanyang Technological University 1998
  • MInfmSystems University of Queensland 1994
  • BAcc(Hons) National University of Singapore 1989
Sia Siew Kien is an Associate Professor with the Division of IT and Operation Management at the Nanyand Business School. He is also the Director of the Information Management Research Center (IMARC) - a research center that collaborates closely with industry partners in IT management research.

His main research interests focus on process redesign, enterprise systems implementation, enterprise integration, as well as global IT organization design and governance. Siew Kien has published in international journals such as Decision Sciences, Communications of ACM, MIS Quarterly, Journal of Management Information Systems, Journal of AIS, Journal of IT, MIS Quarterly Executive, European Journal of Information Systems, Information and Organization, Journal of Strategic Information Systems, and Database. One joint paper with Christina Soh in the Communications of the ACM was noted as a top 1% citations in the IS field, according to Essential Science Indicators by Web of Science. He recently also won the Stafford Beer Medal, for the best 2007 journal paper in the European Journal of Information Systems confered by the Operation Research Society.

He has over 15 years of research and consulting experience in private and public-sector organizations such as the Inland Revenue Authority of Singapore, SIA, OCBC, DBS, P&G, Siemens, Singapore Prisons Department, NOL, IDA, MTI, DSTA/MINDEF, and the major restructured hospitals in Singapore. He also has book chapters in Second Wave Enterprise Systems (Cambridge University Press), in Process Thinking: Winning Perspectives for Business Change in the Information Age, (Idea Publishing), and in Strategic Management In the Asia Pacific: Harnessing Regional And Organisational Change For Competitive Advantage, (Butterworth-Heinemann, Oxford).
Research Interests
Enterprise Resource Planning
ERP systems represent a major change in organisational information systems in terms of their scale and scope, reliance on vendors and advocacy of best practices. They are pervasive and often mission critical. Streamlining and integrating organisational procedures and standardising them over a single platform were what these systems promised. However, cases of expensive ERP implementations going awry has led many to recognise the inherent challenges of successfully implementing such complex package software. Research is currently in progress on these themes: (1) cultural fit of the underlying ERP business models, (2) partitioning the sources of misfits in ERP, (3) challenges in analysing, designing, and implementing ERP, and (4) ERP as an leverage for enterprise integration.

Achieving Global Excellence in Asian Companies: Strategy, Governance and Technology
The growth of the Asian market has led to the development of a select group of Asian companies that have successfully established an international presence. How did these enterprises transform themselves to capture the opportunities in the international market? What strategy and governance principles have they used? How has information technology enabled scale, responsiveness, and innovation in the highly volatile business environment? This research study seeks to understand the practices followed by a handful of leading Asian companies that have clearly established themselves as global leaders.
Current Projects
  • The Challenges and Opportunities of Cross-Border Technology Integration across ASEAN
  • The dSIGN Asia Project-Diversity of Organizational Structures, Infrastructures, Governance, Mechanism and Network in Asia
Selected Publications
  • Hansen, R. and S. K., Sia. (2015). Hummel's Digital Transformation towards Omnichannel Commerce. MIS Quarterly Executive, 14(2), 51-66.
  • Chowanetz, M. and S.K. Sia. (2014). The Globally Integrated Enterprise: Developing Enterprise Integration as a Strategic Capability. European Business Review, Jan-Feb, 68-71.
  • Sia Siew Kien, Peter Weill, Christina Soh. (2013). How Enterprises Exploit Five Digital Capabilities to Globalize. European Business Review, .
  • Chua, Cecil, Lim Wee Kiat, Soh, Christina, and Sia, Siew Kien. (2012). Enacting Clan Control in Complex IT Projects. MIS Quarterly, 36(2), 577-600.
  • Chua, C., Lim W.K., Soh, C., and Sia, S.K. (2012). Client Strategies in Vendor Transition: A Threat-Balancing Perspective. Journal of Strategic Information Systems, .

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